Job Advert
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
General Medicine (South Sector) provides comprehensive inpatient and outpatient services to the population of NHS Greater Glasgow & Clyde and the West of Scotland.The General Medicine inpatient service is primarily based at the QEUH and Gartnavel General Hospital. Outpatient services are located on four sites, Gartnavel General, New Victoria, West ACH and QEUH. The service supports an extensive range of specialties and sub specialties, Gastroenterology, Respiratory, Cardiology, Diabetes and Endocrinology, Rheumatology, Immunology, support services of Respiratory and Cardiac Physiology.The postholder will have overall responsibility for administrative services within the Sub-specialties they are responsible for, the job purpose includes:-
- Direct Management of designated Specialty Waiting Lists and Waiting Times, ensuring compliance with Treatment Time Guarantees (TTG) and Waiting Time targets.
- Pro-active lead role in Administration/Waiting List Training, management of waiting list coordinators and clerical staff to ensure compliance with waiting list procedures, in line with ‘New Ways’ procedures and the Patients’ Rights Act.
- Ensure provision of effective administrative (clerical) services to support delivery of clinical services within area of responsibility.
- Direct Line Management responsibility for designated speciality administration staff.
We are seeking an enthusiast Waiting List Manager who possesses excellent communication and interpersonal skills and is keen to develop and support new ideas to improve the service provision to patients and support creating a sustainable workforce. You will have day to day management of Waiting lists and patient administration services within a designated service including line management of Waiting List Co-coordinators and administration staff.The ability to work under pressure, managing deadlines and responding to changing priorities is essential. Experience in waiting list management and staff management is essential.If you are interested in this post, please contact Sharon Parrott (Clinical Service Manager)
Landline – 0141 451 6437 (86437)/88475
Mobile - 07890 601 936
sharon.parrott@ggc.scot.nhs.uk
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
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