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NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
(Please note the salary is Pro Rata) for part time hours.
The department provides a full range of professional administrative, secretarial and clerical services which support clinical staff to deliver high quality, efficient and effective patient-centred care within Acute Services, in line with local and national standards.
The following sets out the core responsibilities of the Waiting List Co-ordinator. The frequency and extent to which the post holder carries out all duties may vary from speciality to specialty.
- Is responsible for the management of all waiting lists within a designated service and ensures accuracy and completeness of these through the appropriate staff.
- Is responsible for ensuring arrangements are in place to achieve the waiting list targets for sphere of influence within NHS GG&C as agreed with the Scottish Government and as committed to in the National Plan. Manage the flow of patients across multiple sites and services if required in order to maintain waiting time guarantees and address capacity shortfalls.
Support the development, implementation and maintenance of a capacity planning system, liaising with clinicians regarding the urgency profile of individual sub specialties, and to monitor waiting list/time shapes, identifying changes in demand and potential problems including long waiting patient breachers, difficulty in achieving urgent patient timescales with long waiters and patients breaching guaran
- Enthusiasm and drive to make sure that the targets are met for the benefit of patients is the key to success in this post, and this comes from a solid background in which extensive experience of all elements of the patient journey has been gained.
- An understanding of the Health Service in in particular waiting time targets and guarantees. An understanding of the workings of the acute clinical setting.
- Knowledge of Medical terminology
- Good organisational and communication skills
Informal Contact: Donna Cox, Waiting List / Admin Manager Tel No: 0141 347 8324
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
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