Job Advert
4 Posts available
Part time and full time hours available - 22.5 hours - 37.5 hours per week. Salary will be pro-rata.
The Flow Centre is an award winning team based at Astley Ainslie that coordinates all urgent care and transport for patients across Lothian. The Flow Centre is open 7 days per week 365 days per year, answering 4500 inbound calls per week. Come and be part of a multi-disciplinary service that has a Lothian wide view of care and be part of making a difference to the patient journey. We are looking for a positive team player that enjoys a busy working environment, is flexible and is patient focussed, with excellent coordination skills.
Please give us a call and have a chat about the role or even better arrange to come and see us! You can find our more on our website: http://intranet.lothian.scot.nhs.uk/Directory/flowcentre/Latest%20News/Pages/default.aspx
The Call Handler role includes:
- booking taxi, courier, and Blood Bikes Scotland transport by applying the appropriate policy or guideline
- taking patient calls and use Trak to book transport for patients to Golden Jubilee National Hospital, Glasgow
- using Trak to book transport for discharge of patients from NHS Lothian and NHS Borders sites.
- applying guidelines, determine the most appropriate patient transport method and book accordingly
Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage.
For informal enquiries contact gemma.essen@nhslothian.scot.nhs.uk