Job Advert
About the Role:
We are seeking a highly motivated and experienced Patient Management Application Specialist to take a lead role in supporting and enhancing our digital health infrastructure. This pivotal position focuses on the management and development of the SCI Store Patient Records Repository, the Orion Clinical Portal, and provides advanced support for key Primary Care Systems and other essential IT systems.
Key Responsibilities:
- Lead the operational support and continuous improvement key systems, including supporting system upgrades and testing
- Act as a subject matter expert for the clinical portal, ensuring optimal performance and user experience.
- Provide advanced technical support and troubleshooting for primary care systems, working closely with clinical and IT teams.
- Collaborate with stakeholders to identify system enhancements and implement innovative solutions.
- Support integration projects and data quality initiatives across the patient management ecosystem.
- Deliver training and guidance to end-users and junior team members.
About You:
- Proven experience in healthcare IT, ideally within patient information management or clinical systems.
- Strong understanding of electronic health records (EHR), clinical workflows, and data governance.
- Excellent problem-solving skills and the ability to lead on complex technical issues.
- Effective communication and stakeholder engagement skills.
- Experience with system integration, database technology, MS SQL, data repositories, and clinical information and system integration is highly desirable.
Based in the IM&T Development team, the post holder will also support varied project work, enabling this work to be taken forward and implemented.
The role is varied therefore being able to multitask, learn complex processes, attention to detail and a ‘can do’ attitude are key attributes we are looking for you to demonstrate on your application and at interview.
Informal enquiries are welcomed to Kerry Aldridge - kerry.aldridge2@nhs.scot
ADDITIONAL INFORMATION FOR CANDIDATES
To find out more about working with NHS Dumfries and Galloway and for an insight into our friendly, beautiful corner of Scotland please visit our Work With Us web pages https://www.nhsdg.co.uk/workwithus/
APPLICATION PROCESS - https://www.careers.nhs.scot/how-to-apply/application-process/
Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately. Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates. Please contact Jobtrain Candidate Support Hub - https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues.
~ We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain. Users may also experience issues if accessing Jobtrain via mobile phone.
~ DO NOT upload a CV as this will not be used for short listing purposes.
~ Within the application you are required to answer three questions giving you the opportunity to fully evidence why you are the ideal person for the job. This section times out after 30 minutes, a tip is to build your reply on a Word document and copy and paste into Jobtrain. If you exceed the maximum amount of characters it will cut your text at this point, please check your information once copied and pasted.
~ Once you have submitted your application form you will be unable to make any amendments.
~ Posts close at midnight on the indicated date.
~ If you are a member of staff please ensure you update your Jobtrain profile to reflect that you are employed by NHS Dumfries and Galloway.
~ Staff and patients across Dumfries and Galloway enjoy free, unlimited parking at all our hospital sites.
Please be aware that a vacancy may close early due to volume of applications, therefore you should not delay in submitting your application.
EQUALITY AND DIVERSITY
NHS Dumfries and Galloway is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Dumfries and Galloway welcomes applicants from all sections of the community.
PUBLIC PROTECTION
Public protection practice encompasses the recognition and management of risk in order to prevent or reduce harm to children, (including unborn babies), young people and adults. All public protection legislation, and NHS Dumfries and Galloway (NHSDG) policies and guidance are founded on the United Nations Convention on the Rights of the Child and the European Convention on Human Rights, and the principles of these Conventions underpin all NHSDG core business.
RIGHT TO WORK IN THE UNITED KINGDOM
NHS Dumfries and Galloway has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. Candidates who require a Certificate of Sponsorship can access further information on the UK Border Agency’s new points based system that now governs the way individuals from outside the UK can work at www.bia.homeoffice.gov.uk
Please ensure the vacancy salary meets the minimum salary required for sponsorship. We are unable to provide sponsorship for bank contracts.
UNITED KINGDOM REGISTRATION
NHS Dumfries & Galloway are currently unable to support OSCE Training for international nurses for vacancies.
Vacancies requiring professional registration require full United Kingdom registration with the appropriate council (eg NMC, HCPC, GMC etc).