Job Advert
Infrastructure Technical Specialist
Location: Westward House Paisley PA32HL
Contract Type: Permanent
Hours: 37.5
Infrastructure Technical Services are provided across three distinct service areas detailed below and this technical specialist role is within the Desktop Management & Application Provision team although tasks can span across all infrastructure teams and the technical specialist will be required to take a lead role in both support and project work.
Windows servers, virtualisation and storage: - the virtualised server management infrastructure includes over 1000 Windows servers, some linux servers and various software appliances. Data management including storage, backup and recovery as well as VM management at server level.
Active Directory & Device Management: - Tens of thousands of users and devices are managed via Active Directory and Microsoft Networking services (DNS/DHCP). Additional management tools are used for patching, encryption, endpoint protection, AD disaster recovery and archiving.
Desktop management & Application Provision: - NHS Greater Glasgow & Clyde has over 800 applications ranging from Microsoft products to bespoke software, the vast majority of which are packaged and distributed centrally utilising application virtualisation and SCCM technology including a large VDI environment (VMWare Horizon) and desktop imaging using Microsoft Configuration Manager. Group Policy management, desktop builds and windows performance will also be managed and supported in this area.
You must be able to demonstrate experience in service provision to a detailed technical level utilising the groups of technologies listed below and be able to lead on providing solutions to complex issues and have the ability to provide lead technical guidance on projects, changes and upgrades to the services.
- Application packaging, sequencing and deployment using tools such as App-V, InstallShield/Wise Software Package Studio, RayPack, Orca, Group Policy management
- Scripting Experience (PowerShell, VBS, BAT etc)
- Investigative software such as ProcMon and similar tools monitoring at the O/S level
You should also have the following Behavioural Competencies
- Able to resolve complex problems working in a high pressure situation.
- Able to communicate clearly about technical equipment and problems with non-technical users.
- Work closely with other Infrastructure staff and 3rd parties and collaborate with project teams.
- Able to represent the team at meetings involving senior infrastructure managers and non eHealth staff
- Exposure to IT within the Health Service would be advantageous
The hours of this post are worked Monday to Friday 9.00am to 5.00pm
Informal Contact:
Russell Henry, Team Lead & Technical Specialist on 0141 278 4740.
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs .