Job Advert
The Scottish Ambulance Service are currently looking to recruit an experienced Telecom Support Technician. The post holder’s primary function will be to provide telephony support to our Ambulance Control Centres and other Ambulance Service sites throughout Scotland.
You will be experienced in Avaya CS1000 and have knowledge of Avaya Aura System Manager including CM Telephony. You will have strong communication skills in dealing with internal staff and other 3rd parties such as BT.
The post holder must be able to demonstrate and evidence previous experience within a Telecommunications role to support the operational business needs of the service. This will include resolving issues and providing solutions in sometimes pressured environments.
The post holder will be required to work with and maintain accurate records and work with highly sensitive data.