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The post provides comprehensive business administrative support to the fast paced SPoA, and also provides administrative support to Team Leads and the multidisciplinary clinical staff across two bases. Referrals are received through a variety of routes including SCI, email & telephone from GP’s, health and social care staff, patients and families. You will require a high degree of accuracy and attention to detail involving the receiving of referrals, recording of messages for staff, passing calls to the team and updating patient electronic records as necessary. You will contribute significantly to the service through the efficient provision of a range of administrative duties, predominately data processing, telephone call handling and some secretarial duties. You may work independently for much of the time, and will demonstrate a clear understanding of the service. You will contribute to the day to day administration of the service, ensuring its smooth running and efficiency. You may assist in managing patient appointments and could be the first point of contact if patients/carers wish to highlight concerns. Other duties include stock control, ordering office supplies, recording referral data and producing reports when required. It is essential you have an SVQ in office administration or equivalent qualification and can demonstrate competence in the use of computer packages such as Outlook and Excel. NHS experience is an advantage as is experience of SCI, EMIS Web, CHI, Pecos, SSTS. You will have an important role in projecting a positive and professional image of the Team and may have to act in the absence of direct supervision with tact and diplomacy. This is a fixed term post for 12months.
The shift pattern for this post is over 3 days Wed/Thurs/Fri
Informal Contact: Donna Mooney, Tel No: 0141 232 7139
Details on how to contact the Recruitment Service can be found within the Candidate Information Pack
(Please note the salary is Pro Rata) for part time hours.