Job Advert
NHS 24 provides access to Out of Hours, Dental Nurse Assessment and if required, onward referral for face-to-face treatment. The service, is operational Monday to Thursday between 18:00 and 08:00 and from 18.00 on Friday through to 08:00 on Monday.
As a Dental Nurse Advisor, you will be part of a busy and growing team playing your part in helping to ensure that patients and the public are first in everything NHS Scotland does. This will involve collecting and recording patient information, identifying patients in need of an immediate response, and directing callers to clinical colleagues or to other NHS services for further assessment.
You would need to listen sensitively and communicate clearly and accurately. Patients you speak to may be nervous, anxious or upset and in pain. You will be required to be focused and have a professional approach to every call.
As part of a multi-disciplinary team at NHS 24 you can make a real difference to people’s lives with a career that is exceptionally rewarding.
NHS 24 expect this vacancy to attract a high level of interest, therefore the advert may close prior to the advertised date. Candidates should submit their application at their earliest opportunity.