Deputy Director, Public Engagement

NHS Greater Glasgow & Clyde

Deputy Director, Public Engagement
Executive and Senior Managers Cohort Band B
Salary range: £56,611 - £77,153 per annum
Full Time Permanent
Location: Glasgow

Relocation Package where appropriate

NHS Greater Glasgow and Clyde is the largest healthcare system in the UK with an annual revenue budget of £3.2 billion, employing around 39,000 staff. We deliver local services to a population of over 1.2 million and a wider population of 2.2 million when our regional and national services are included. We also work in close partnership with other organisations and agencies including the six Health and Social Care Partnerships, local Universities, community planning partners, third and voluntary sector colleagues.

The geographical area covered is diverse from the major city of Glasgow, large and small towns, villages and some rural districts and encompasses six local authority areas from East Dunbartonshire to Inverclyde.

Our transformation journey over the past number of years has been hugely progressive and you will be joining at a time as we set on our next phase of improvement ambitions in our Moving Forward Together strategy, as well as leading our teams through COVID-19 recovery. We have been tested over the last year and we have risen to the challenge of supporting our people, be that colleagues, patients, or carers; all of our people are leaders and many of our proudest moments have come from achievements in our teams.

NHS Greater Glasgow and Clyde (NHSGGC) is an organisation which is renowned for modern high-quality patient care and progressive medicine. It is therefore vital that we continue to attract and nurture the most talented and public service focused people, both locally and from around the world.

The energy, drive and compassion our workforce has shown will support us to deliver our ambitions and continue to strive to deliver our services through teamwork and we are now looking for an individual who are experienced and ambitious, looking to make a significant contribution to our future and support us in delivering our strategic objectives and our aspirations for Better Care, Better Health, Better Workplace and Better Value.

We are now looking to appoint an inspirational, dynamic and highly creative individual who will be directly accountable to the Director of Communications and Public Engagement and will support the Board to meet its obligations in relation to engagement and involvement under the Patients’ Rights (Scotland) Act 2011 and the Community Empowerment (Scotland) Act 2015.

This is a rare opportunity for a senior professional to embrace an exciting and varied role which interfaces at a corporate management level across the organisation and beyond in the influencing and development of regional and national strategy and requires contribution to the delivery of the Board’s overall patient and public engagement strategy and management of stakeholder engagement for NHS Greater Glasgow and Clyde (NHSGGC) and deputises for the Director as required.

The Deputy Director will be responsible for the leadership, management and performance of the Patient and Public Engagement Team as an integral component of the Communication and Engagement Directorate which is responsible for informing, explaining and engaging with all public stakeholders, patients and partners – including the media – on all aspects of NHSGGC and plays a key role in supporting the organisation to demonstrate transparency and accountability.

The Deputy Director will provide leadership in ensuring a coherent and effective approach to public engagement across NHS Greater Glasgow and Clyde’s work and plays a strategic role in promoting and supporting effective patient and public engagement within acute services and corporate directorates and will lead on programmes that will build capabilities and equip staff to engage and listen to patients and the public on service delivery and service change, including the Board’s feedback systems.

As a strategic thinker, able to work at pace, you will come with significant public engagement experience and a reputation for delivering effectively in a complex, organisation that has a high level of public interest.

This unique and highly visible role requires an individual with the resilience, political acumen, strategic vision, tactical skills, and above all, leadership that will impact internally and externally to the organisation.   

You should be educated to degree level or equivalent experience with substantive senior management experience within a large complex organisation preferably within the NHS or Public Sector and extensive experience of working in the field of patient/public involvement, in a management role along with excellent specialist knowledge, training and experience of community engagement best practice, policies and legislative framework.

If you believe you have the necessary attributes to succeed in this role, we welcome your application.

If you want to find out more about this role before applying, please contact Sandra Bustillo, Director of Communications and Public Engagement, NHS Greater Glasgow and Clyde on 0141 201 4443 or email: sandra.bustillo@ggc.scot.nhs.uk  for a confidential discussion.

For a Candidate Information Pack and further application information, please visit https://apply.jobs.scot.nhs.uk  and follow the link to NHS Greater Glasgow & Clyde, look under Senior Managers – Job Reference No: 46604

Closing date for returning applications:  Noon, Friday 19th March 2021

The recruitment process will include pre interview selection events and a formal panel interview which are scheduled to take place early/mid April 2021