Job Advert
This post is a 12 Month Fixed Term / Secondment position.
As a vital part of NHS Scotland, NHS National Services Scotland’s (NSS) mission is to enable and support the delivery of better health and better care, working in partnership. We do this by providing a range of specialised support services that enable NHS Boards to focus their efforts on delivering health improvement and patient care.
The core purpose of the Digital and Security (DaS) organisation is the provision of world class Digital and Security expertise, solutions and services to our customers, which include NSS, NHS Boards, Scottish Government and the wider Public Sector in Scotland.
A critical role in ensuring integrated Business Technology strategy and delivery of suitable and effective solutions and services is the Senior Service Manager (SSM) position. This role will strengthen our Service Management Team and be specifically focussed on the new COVID-19 portfolio of Services delivered by NSS.
As a SSM you will be responsible for ensuring we design, develop, deploy and manage the efficient and effective Service of the COVID-19 portfolio provided by NSS.
Responsibilities
- Develop, own and promote the strategy for ongoing use of the COVID-19 service portfolio Technical leadership in development, deployment and support of COVID-19 portfolio
- Work with NSS and external bodies to continually develop product backlog and service enhancements
- Actively contribute to a culture of high performance, innovation and continuous improvement
- Develop organisational view and structure for the COVID-19 portfolio of technical and product specialists required to support the service
Education and Experience
- Educated to Degree level (or equivalent) in an IT or other relevant discipline
- Post-graduate qualification in the specialist area, e.g. ISEB, MCSE or the Professional Certificate in Management or equivalent Master’s degree.
- Well-developed leadership, interpersonal and motivational skills
- Significant experience working at senior management level within the NHS or Public Sector
- Experience of Designing and implementing National service offerings
- Demonstrable experience of managing large national digital services and projects
- Experience of working across a complex, and often politically driven, group of stakeholders to reach agreements
- Contractual and Service level experience negotiations
General Requirements
- ITIL / Prince2 Practitioner desirable
- Ability to manage change
- Demonstrate taking ownership and using initiative
- Highly developed analytical and judgemental skills
- Highly developed communication skills; verbal, written and presentational.
The successful candidate will be required to undergo a Disclosure Scotland check
Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits.
For a confidential discussion , please contact Steven Flockhart, Director Cloud Engineering & Operations – steven.flockhart@nhs.scot
Further information on NSS is available from: www.nhsnss.org
Closing date for completed applications is the 30th March 2021.
Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).
NHS National Services Scotland is an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies.