Job Advert
AFC Band 3 (£20,907 - £22,820) pro rata per annum
Who We Are
NHS Education for Scotland (NES) is an education and training body and a special health board within NHS Scotland, with responsibility of developing and delivering education and training for the healthcare workforce in Scotland.
The Clinical Effectiveness workstream supports healthcare professionals adopt and apply up-to-date knowledge and skills, facilitates the delivery of safe, effective and evidence-based patient care and promotes Quality Improvement. The workstream comprises four programmes of activity that work together to generate and synthesise research evidence, make national guidance recommendations and support their implementation. The workstream also has responsibility for supporting the development and implementation of specific Scottish Government quality assurance and Quality Improvement initiatives.
We are looking for a dynamic, self-motivated individual to join the Dundee Dental Education Centre (DDEC) as part of the Business Support team, as an Administrative Assistant. Based in the Frankland Building, Small Wynd, Dundee, DDEC is the hub office for the national workstream of Clinical Effectiveness.
What you'll do
The job will require you to work with a team of Dental Education Professionals and Business Support staff, providing administrative support to research and guidance staff for NHS Education for Scotland, in the first instance, however business support-shared services will require the post-holder to expand their skills to other workstreams when required within the Centre.
- Support and maintain appropriate and effective office systems to ensure a smooth flow for projects within the Clinical Effectiveness workstream
- As part of the business support team, to contribute to the development, implementation and maintenance of office practices and standard operating procedures.
- Deal with non-routine enquiries, directing to the relevant person.
- To carry out a range of administrative tasks applicable to the business support services in the Dental Directorate and be able to provide cover for other team members as and when required.
- You will also be expected to deal with email and telephone queries from a variety of professionals in a courteous and professional manner.
What you'll bring
- A good working knowledge of Microsoft packages.
- High level of interpersonal, organisational and communication skills and a pleasant manner.
- Reception or customer service skills, with a helpful, flexible attitude.
- Excellent organisational skills and ability to prioritise own workload and work to deadlines.
- Ability to work within a complex and dynamic changing team.
- You should have relevant experience in an administrative role and a knowledge of the NHS would be advantageous.
- An effective team player, you will possess excellent organisational, communication and IT skills.
Queries regarding this post will be welcomed by Anne Coats, Senior Administrative Officer by e-mail at anne.coats@nhs.scot
Unless otherwise stated the deadline for applications is 23:59 hours.
CLOSING DATE: 31 March 2021
INTERVIEW DATE: 14 April 2021
**** COVID-19 - Please note that during this time all interviews will be conducted remotely. If successful you will also initially be working remotely in line with guidance from Scottish Government***
If you have any queries regarding the application portal or the recruitment process, please contact us at: recruitment.hr@nes.scot.nhs.uk