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Switchboard Service, Ninewells Hospital
Full Time Switchboard Operator, Band 2
Salary Scale: £19,609 - £21,615 per annum
The successful candidate will be supported to develop skills and competencies which will allow them to operate telephony software, deal with emergency calls (cardiacs, fires, intruders etc.,) and to achieve a limited knowledge of all areas/Sites within NHS Tayside in order to connect callers to appropriate people/departments.
You will also be required to deal with several software packages relevant to the post for which training will also be provided. An excellent telephone manner and communications skills are essential.
We are a 24/7 department 52 weeks per year so you may be required to work over the festive period.
The post will be based at Switchboard Services, Ninewells Hospital.
Informal enquiries to: Suzanne Rutter (Switchboard Supervisor) on 01382 660111, ext. 40537 or Carol Robertson (Switchboard Manager) on 01382 496398.
Hours of work are: 37.5 hours per week
Monday – Friday. 7.5 hour shifts will be within 8am – 6pm period.
You will be required to comply with the Code of Conduct for Healthcare Support Workers in
Scotland throughout your employment.