Job Advert
An exciting opportunity has arisen for an individual to work with Clinical Care Group Triumvirates in the Surgical and Access Division within NHS Tayside. The Clinical Care Group Triumvirates actively engage in and support collegiate working across the whole organisation with visible leadership and management of services on a Pan-Tayside basis to promote safe integrated patient pathways and efficient and effective use of resources.
The Capacity Manager is responsible for leading demand, capacity, activity and queue (DCAQ) management. The postholder will provide support to the Clinical Care Groups and ensure that patient safety and patient experience are at the forefront of decisions about elective capacity management. This role is critical in ensuring there are robust operational NHS Tayside Access Policy processes at clinical service level as well as forecast elective performance and report on actual performance.
The post holder will be required to work with a wide range of multidisciplinary teams to support the planning and delivery of services in line with the NHS Tayside Remobilisation Plan and redesign of services to meet local, national and regional strategy. The successful candidate will need to have excellent interpersonal and communication skills to allow the development of key working relationships.
The main duties and responsibilities fall under the following key categories: person centred care; promoting a culture of team work, communication and collaboration; quality improvement, continual professional development; safe, effective and reliable care; workforce and staff governance. These aims reflect NHS Tayside’s key values: care and compassion; dignity and respect; openness, honesty and responsibility; and quality and teamwork.
We are looking for an individual who will enjoy working in a rewarding although sometimes challenging environment. Applicants must be committed to improving the quality of clinical services and to motivating and developing staff to enable them to respond to dynamically to change. You must be able to evidence success in leading and managing change, managing staff, and have a well developed knowledge and skills in DCAQ, waiting list management, managing and analysing data and good presentation skills.
Informal enquiries to:
Audrey Warden, Associate Director Hospital Services – audrey.warden@nhs.scot
Tracey Williams, Clinical Care Group Manager Specialist Surgery – tracey.williams1@nhs.scot
Wendy Croll, Clinical Care Group Manager Specialist Services – wendy.croll@nhs.scot
Hours of work are: 37.5, predominantly Monday to Friday
NHS Tayside is committed to equality and diversity and welcomes applicants from all sections of the community.