Assistant Domestic Services Manager - Domestic Services

• In this role you will be responsible 
• To develop and co-ordinate the provisions of these services in support of clinical services in line with statutory and legal requirements.
• To provide an efficient and effective range of Hostess services to patients across the Division.  To ensure patients are provided with a high standard of service during 3 x daily meal services and 5 x daily beverage services, responsible for ensuring that all staff adhere to the correct recording of food temperatures and food wastage and are fully trained in food hygiene to elementary level or above. To develop and co-ordinate the provisions of these services in support of clinical services in line with statutory and legal requirements.
• The post holder will contribute to implementation of strategic plans for the provisions of Domestic and Ward Hostess facilities services on-site
• The post holder is responsible for ensuring a pleasant, safe and secure environment through high quality, cost effective and appropriate support services.
• Support the Support Services Manager in the delivery of quality management systems to ensure core standard are achieved, and considered alternative patterns of service as appropriate.
• The post holder is responsible for ensuring appropriate training protocols are being implemented for all Facilities Division staff
• The post holder is responsible for ensuring implementation of all Divisions policy and protocols for health, safety and welfare of Divisional employees and contribute to risk management process
• Ensure site compliance with NHSGGC waste policy
• To ensure that services are managed and implemented in a manner consistent with  the Divisions arrangements for partnership working, including service users, staff and their representatives: Also required to ensure that Divisional policies are observed at all times which presents a significant HR challenge due to the number and type of staff involved.
• The post holder is responsible for ensuring that the complaints policy is carried out in relation to investigation and report of any complaints related to facilities.
• Awareness of Data Protection Act and responsibility regarding confidentiality
• Abide by all statutory and Division policies and procedures
• Participate in the departmental performance development review, ensure all staff PDP’s are reviewed annually
• Participation on a range of groups / committees assigned by the Support Services Manager
• The post holder will assist in leading and motivating facilities staff in order to ensure that they meet standards in an effective and safe manner, and in line with Divisional approach to partnership working
• Planned work activity may have to change at short notice.
• To ensure that Infection Control Policy, Health & Safety Policy and other relevant regulations and current legislative and statutory requirements are adhered to.
• Participate in Control of Infection and Health and Safety group meetings
• Develop successful working partnerships with appropriate service managers, clinical and non-clinical staff in order to maintain support service standards and the implementation of new developments and requirements both legislative and recommendations within support services. This will involve the implementation of a system of monitoring to ensure standards are achieved.
• To randomly audit environmental cleanliness throughout the site, including wards, departments, and theatres, clinical and non-clinical areas and ensure compliance un Facilities monitoring tool in line with NHSGGC standards.
• Audit standard of hygiene of ward kitchens from a food safety prospective in accordance with the appropriate food safety regulations and standards.
• To update methods as required ensuring that the highest performance levels are achieved.
• To audit departmental wage sheets and control working hours used within the department.
• Set targets to reduce overtime and rectification levels.

Informal Contact: Robert MacGregor, Training and Recruitment Manager, Tel No: 0141 201 3888

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.