The closing date for this job has now passed.

Job reference: 087650
Salary: Band 5 (£26,104 - £32,915)
Job closing date: 13/02/2022
Job Type: Administrative Services
Location: NHS Shetland
Employment type: Fixed-term
Hours Per Week: 37.5
Job posted date: 28/01/2022
Employer (NHS Board): NHS Shetland
Department: Public Health

Job Advert

Contact Tracing Practitioner (3 posts) (Ref: 87650)


Fixed term until 30th September 2022

Full Time – 37.5 hours per week

Band 5 - Salary Range £26,104 - £32,915 per annum (pro rata)

Distant Island Allowance of £1,971 per annum (pro rata)


NHS Shetland has a number of immediate opportunities to work as part of a remote team of contact tracers, responsible for providing the first point of contact with people who have tested positive for COVID-19 and their contacts. You will undertake telephone interviews and accurately capture all relevant data on the Case Management System (CMS). These roles are vital in breaking the chain of transmission of COVID-19 between individuals by contacting people at risk of transmission.

The main attributes of the role are flexibility, tact, persistence, clear verbal communication skills, ability to write detailed notes and also to take responsibility for decisions, alongside understanding when decisions need to be escalated to a Team Leader as appropriate. You must be computer literate and proficient in the use of Microsoft Office suite and electronic information systems to support the public health management of cases.


You must be able to work flexibly over a 37.5 hour week including some weekends.  You must be able to work from home with no or minimal disruption to your work.


This contract is for a fixed-term until 30th September 2022 due to ongoing covid remobilisation planning. If you wish to apply for this post as a secondment opportunity, you will need to discuss with your line manager before submitting an application.


You will be expected to comply with the Induction Standards and Code of Conduct for Healthcare Support Workers within 3 months of commencing your role – details can be viewed on http://www.hcswtoolkit.nes.scot.nhs.uk/resources/hcsw-standards-and-codes/ 


For an informal discussion, please contact Rebecca Dickie on 07833717885


Closing date:            13th February 2022

Interview date:          w/c 21st February 2022


Please note this is a local advertisement and no relocation or interview expenses are applicable.


For more information and to apply:


If you require assistance or encounter any technical issues with your application, please e-mail support at https://jobseekersupport.jobtrain.co.uk/support/home including the vacancy reference number and “NHS Shetland” in the subject line.


In promoting equal opportunities, we welcome applications from all sections of the community.

Take a look around the company https://jobs.scot.nhs.uk/