Job Advert
The NHS Tayside Digital Directorate is looking to recruit a Systems Support Specialist within the Unified Communications Team.
This is an excellent opportunity to join a busy Service Delivery team as a key technical resource. Responsible for IP Telephony Services and associated Unified Communications tools to users throughout NHS Tayside. You will possess a broad range of practicable, organisational and technical knowledge to support the variety of hardware, software, systems, projects and services supported by the Unified Communications Team.
What we are looking for:
The successful candidate should previous experience of operating within an ICT Support environment. You should have operational and administration knowledge of Mobile Device management (MDM) technologies. Have a good understanding of Unified Communication Technologies. Have knowledge of Computer Networks and awareness of IPT technologies. To take responsibility and lead delegated staff supervision and co-ordinate team activities.
The post requires education to diploma level, preferably in the IT field, or relevant ICT support experience and should include the following:
• Operational/Administration of MDM.
• Good understanding of Unified Communication technologies
• Demonstrate a proactive approach to problem resolution, strong troubleshooting and problem solving skills.
• Strong communication skills and to work collaboratively as part of team
• Awareness of emerging technologies and trends.
• Lead/Supervise delegated staff
This role will include the above but is not restricted to these responsibilities.
A key element of the role includes supporting the Service Delivery Manager in deploying a fully functional Mobile Device Management Service.
What we will give you:
You will be offered training relevant to the role and there are opportunities for professional development and career progression within the wider directorate.
Hours of work will be 37.5 hours per week.
Informal enquiries to: Aileen Tardito, Service Delivery Manager, on 01382 647201 or internal on Ext 57201 or email aileen.tardito@nhs.scot
Induction Standards & Code of Conduct
Your performance must comply with the national “Mandatory Induction Standards for Healthcare Support Workers 2009” and with the Code of Conduct for Healthcare Support Workers.
Shortlisted applicants will be contacted by email. Please check your emails regularly including your junk/ spam folder.
NHS Tayside is committed to equality and diversity and welcomes applicants from all sections of the community