Switchboard Operator
University Hospital Crosshouse

Job reference: 101108

Location: University Hospital Crosshouse

Job closing date: 26/05/2022

Job posted date: 12/05/2022

Salary: Band 2 (£19,609 - £21,615)

Employment type: Permanent

Job Type: Administrative Services

Hours of work: 34.5

Department: Switchboard

Employer (NHS Board) : NHS Ayrshire & Arran

In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran we are committed to a culture that is Caring Safe and Respectful. The post holder is required to work collaboratively in a safe, caring and respectful way.

NHS Ayrshire & Arran requires an enthusiastic and motivated Telephonist to work within our Hospital switchboard.

You must have a flexible approach to working, be able to provide cover during periods of leave or sickness which regularly includes unsociable hours.
You must possess excellent communication skills and be able to work in a busy environment which includes handling emergency calls, paging and alarm equipment.

This position will involve 34.5 hours, shift pattern, 12 hour dayshift x 2, 12 hour nightshift x 2 ,over 7 days per week, 365 days per year.

Switchboard and/or Contact Centre experience is essential.

Please note initial training period is a minimum of six weeks, between 9 and 5pm Monday – Friday.

For informal enquiries please contact Switchboard Team Leader Vicky Kennedy, University Hospita Crosshouse, Tel:- 01563 825967

Applications are welcome from UK, EEA and non-EEA candidates.

EU Settlement Scheme - EU, EEA or Swiss nationals are strongly encouraged to join the EU Settlement Scheme prior to 30th June 2021.  As part of the recruitment process, you will be required to produce proof of your EU Settlement status from 1st July 2021 to demonstrate your Right to Work in the United Kingdom.  Further information: https://www.gov.uk/settled-status-eu-citizens-families. Existing employees may be asked to provide evidence of their EU Settlement Status from 1st July 2021.


The closing date for this job has now passed.