Admin Officer (Workforce Systems and Data)

Job reference: 101261

Location: Flexible

Job closing date: 17/05/2022

Job posted date: 04/05/2022

Salary: Band 4 (£23,709 - £25,982)

Employment type: Permanent

Job Type: Administrative Services

Hours of work: 37.5

Department: Workforce Infrastructure

Employer (NHS Board) : NHS Education for Scotland

Flexible Location: NES is a remote friendly employer supporting office, remote and hybrid working.  We’re happy to talk about how you want to work.

Who We Are

NHS Education for Scotland (NES) is the national health board with statutory responsibilities to effect sustainable change through workforce development, education and training across the health and social care system in Scotland, while working at UK level with partner organisations.

What you'll do

This role is part of the Workforce Infrastructure team within the Workforce Directorate. This team is responsible for providing functional and technical support for all the Directorate's systems as well as providing HR data for reporting and analysis to the Directorate and wider organisation. The person within this role will mainly be responsible for providing comprehensive administrative and customer service support across a range of HR system and data quality activities, liaising with staff throughout NES as well as external stakeholders.

The key responsibilities of this role are: -

  • Often acting as the first point of contact within the team. Managing helpdesk tickets whilst re-allocating any queries amongst the team as appropriate.
  • Gaining an expert level of knowledge of the HR system and its relation to HR processes within NES
  • Ensuring data quality is maintained across a wide variety of HR systems, working with large sets of data on a regular basis
  • Transferring and inputting (often confidential) employee data across various systems, ensuring this information is stored both accurately and securely.
  • Supporting the implementation and carrying out of data quality checks and providing and developing management reporting information and solutions.
  • Provides technical, software and user support for HR systems, discussing and troubleshooting issues that may often be complicated.
  • Investigating system functionality to provide solutions and improvements to business requirements.
  • Supporting the team in working with technology to create and improve automated processes and data flows. Including providing system training as required.
  • Any ad hoc administration task as required.

What you’ll bring

These will include but will not be limited to:

  • Excellent communication and organisational skills
  • A strong working knowledge of Microsoft packages including Excel
  • A range of Administrative experience including experience of maintaining and collating data and producing reports.
  • Strong technical skills with a proactive approach and interest in HR systems and data.
  • Ability to organise own workload and time and be able to prioritise tasks by differentiating levels of urgency. 

For further information please refer to the Job Information Pack below.

Unless otherwise stated the deadline for applications is 23:59 hours on the closing date.

Closing date: 17th May 2022

Interview date: from the 31st May 2022

We actively encourage applicants from a range of backgrounds, regardless of gender, age, disability, race, sexual orientation, religion or belief

If you have any queries regarding the application portal or the recruitment process, please contact us at:  NES HR Recruitment:

*Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage. 


The closing date for this job has now passed.