Service Manager
Golden Jubilee National Hospital

Job reference: 013700

Location: Golden Jubilee National Hospital

Job closing date: 19/01/2020

Job posted date: 10/01/2020

Salary: Band 8B (£53,291 - £62,259)

Employment type: Permanent

Job Type: Administrative Services

Hours of work: 37.5

Department: Directorate Admin

Employer (NHS Board) : NHS Golden Jubilee Foundation

NHS Golden Jubilee is expanding and as a result of recent redesign we are looking for four new Service Managers to join our team. This is an exciting opportunity for passionate and driven individuals to join the senior teams within the two newly created clinical Divisions; National Elective Services Division and the Heart, Lung & Diagnostics Division.


You will manage and lead services to ensure continuous quality improvement and the development of all aspects of performance are attained. Additionally, you will provide overarching leadership to ensure the maintenance of quality and performance standards and delivery of Board priorities.  You will also be an excellent team player and will work closely with the Senior Nursing Teams, Clinical Leads, Consultants, Heads of Department and the other Board Clinical and non-clinical Groups to manage the workload and ensure day-to-day operational cover for clinical and clinical support services. The roles will also support the shaping and implementing of service strategies. GJNH is an NHS Scotland Resource, as such, successful applicants will work alongside colleagues from across NHS Scotland.


The following posts are available:


National Elective Services Division – One Service Manager post

Over the next two years National Elective Services are expanding significantly, in June 2020 the new Eye Centre will open. During 2021/22 the second phase of our hospital expansion will open providing significant additional orthopaedic, general surgery and endoscopy capacity. The successful candidate will have the opportunity to be involved in the further development of services and the commissioning of new facilities.


Post 1 -  Orthopaedics, Ophthalmology, General Surgery, Endoscopy, Outpatients and Pre-operative Assessment


Heart, Lung and Diagnostics Division – Three Service Manager posts


Services comprise; Cardiac & Thoracic Surgery, Critical care (21 ITU beds 16 HDU beds), Interventional Cardiology, three National Services - Scottish Adult Congenital Cardiac Service (SACCS), Scottish National Advanced Heart Failure Service (SNAHFS) including National Organ Retrieval Service (NORS) and the Scottish Pulmonary Vascular Unit (SPVU), Radiology, Cardiac Physiology, Respiratory Physiology, Laboratories, Medical Physics, Clinical Nutrition.


  • Post 2 - Cardiac and Thoracic Surgery, Critical care
  • Post 3 – Interventional Cardiology and 3 National Services
  • Post 4 – Radiology and Diagnostic Services


Successful candidates will be educated to postgraduate / masters degree level or equivalent experience, preferably with an MBA or MSc management qualification, with demonstrable senior management experience and recent evidence of successfully implementing change and experience of managing staff, resources as well as managing waiting times. Successful candidates will be enthusiastic, self-driven and experienced leaders, who can make a positive difference to patients, services and teams.


Candidates are asked to confirm at the start of their personal statement within the application form the order of their preference for the four posts.


The recruitment & selection process will be a single day of assessment held between Wednesday 29th to Friday 31st Jan 2020 – Shortlisted candidates will be required to be available on one of these dates.


For further information about the opportunities please contact:


For National Elective Services Division: Christine Divers, Deputy Director National Elective Services Division, on 0141 951 5386 and Claire MacArthur, Director National Elective Services, on 0141 951 5017.


For Heart, Lung and Diagnostics Division: Alex McGuire, Deputy Director Heart, Lung and Diagnostics Division, on 0141 951 5278 or Lynne Ayton, Director Heart, Lung and Diagnostics Division, on 0141 951 5098.


The closing date for this job has now passed.