Job Advert
1.We require Administration Officers to provide rotational admin support within the main Radiology department, booking office and contact centre. You will be required to handle all telephony traffic to and from the Central Booking Office to collect and record appropriate information and make full use of various patient information systems to update patient demographics, appointments, waiting lists, and tracking as appropriate to ensure that there is a full audit trail for reports and films. You will also communicate with patients face to face or via telephone conversation with any concerns they may have regarding appointments, cancellations, waiting list times and any preparations required for their examination in a sympathetic and diplomatic manner to allay their fears. It is essential you have previous clerical experience and have proficient keyboard and computer skills, including e-mail.
The shift patterns are as follows
3 x 37.5 hour posts with a pattern of mixed shifts between 8.00am to 8.00pm Monday to Saturday.
3 x 10 hour posts worked Monday to Thursday 5.00pm to 7.30pm
If you have a preference for a particular post please indicate on your application.
Informal Contact
Carol Robb, Office Manager on 141 347 8389.
(Please note the salary is Pro Rata) for part time hours.
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs .