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You will provide a comprehensive secretarial service to the Clinical Service Manager for Clinical Haematology/Specialist Oncology Services acting as a key link within the service and liaising with internal departments and a considerable number of external contacts as the service is a regional service. The role is diverse and involves a significant amount of responsibility combined with a high degree of accuracy and competency. You are required to use a great deal of initiative and resource whilst exercising a high degree of confidentiality, diplomacy and tact. You need excellent communication skills both verbal and written with internal and external medical staff to communicate confidential information. You will be responsible for prioritising and scheduling your workload. Your main duties will be to provide an internal and external contact service between the service, NHS Greater Glasgow & Clyde management, external agencies and ensuring all enquiries are dealt with timeously and by the provision of relevant and meaningful information, or passed to the most appropriate person. You must at all times ensure confidentiality is paramount and in line with local, national and Board protocols. You will assist the Clinical Service Manager in managing their working day by arranging appointments, being an identified contact point for all callers to the office, by telephone or in person and deal with enquiries, exercise significant initiative in resolving issues and advise on the proper channels of communication to ensure that the Clinical Service Manager has few inappropriate interruptions. You should have an HNC in secretarial studies or equivalent and have good knowledge of all microsoft office software including word, excel and outlook. The shift pattern for this post is over 5 days.
Informal Contact: Lorna Archibald, Administration Manager, Tel No: 0141 301 7792
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs .