040449 Call Handlers Vaccination Programme
NHS Lothian

Job reference: 040449

Location: NHS Lothian

Job closing date: 29/12/2020

Job posted date: 23/12/2020

Salary: Band 2 (£18,600- £20,606)

Employment type: Fixed-term

Job Type: Administrative Services

Hours of work: full-time and part-time hours

Department: Vaccination Programme

Employer (NHS Board) : NHS Lothian

NHS Lothian is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best.

To this end, NHS Lothian welcomes applications from all sections of society.

***PLEASE NOTE: We cannot accept late applications so please ensure your application is submitted early***

If part-time the salary will be pro-rata.  Posts are Fixed Term  for 6 months until 30th June 2021

Full and Part-time posts available.

Call Handlers are required to work as part of our Call Centre booking appointments for members of the public to receive their COVID vaccination.  You will be required to answer the phone, make appointments and deal with any queries that are raised.  Previous experience of working in a healthcare setting or call centre would be preferred.  Excellent communication and keyboard skills will be required.  Weekday and weekend working will be required.  Homeworking may be considered.

 ******Telephone interviews will take place week commencing 11 January 2021.  You are encouraged to apply early as the post may close early depending on the number of applications received. ******



The closing date for this job has now passed.